Helplines

The Stop Gender Violence Helpline services include:

Providing information and counselling services to male callers of the Line (statistics show that an average of 30% of the Line’s callers are male, including both perpetrators and survivors and victims of violence and abuse).
Providing relevant information to partners on the linkages between gender-based violence and HIV and AIDS for strategic and planning purposes.
Raising awareness and an understanding of the linkages between gender-based violence and HIV and AIDS
Life skills programmes for women and girls
Peer counselling and education training for men and girls
Forming networking and collaboration partnerships with similar organisations

The National Aids Helpline services include:

Toll-free, 24/7 telephonic service, manned by HIV and AIDS counsellors
The objective of the Line is to provide national, anonymous, confidential and accessible information, counselling and referral telephone service for those infected and affected by HIV and AIDS
The treatment support line is aimed at improving accessibility to anti-retroviral, TB and STI services through information giving and education by professional nurses
Provides awareness, counselling and referrals. It also act as an entry point in terms of accessing services from Government, the private sector and other NGOs/CBOs
Service is easily and readily accessible to everyone within the borders of South Africa makes it one

The National Counselling Line offers the following services:

Operates 24 hours a day, 7 days a week, 365 days a year
Provides an anonymous and confidential telephonic counselling service
The answering and marketing of the Line contribute to a standard for affiliation of South African Centres
Acts as a central entry/access point to relevant, accessible, equitable and well co-ordinated services
Enhances synergy between LifeLine’s Community Centres, by pooling resources and skills for the benefit of the callers

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