Our Work

We believe that people who participate in something as important as their emotional wellness, take ownership of plans and activities in their community. This encourages a new form of leadership, one that leads people to physical, spiritual and emotional health, one that leads to a happier, peaceful and more functional community.

Participation is fundamental to this approach and rests on the principles of Inclusive Dialogue, Mutual Understanding, Full Participation, Inclusive Solutions and Shared Responsibility.

Lifeline Community Engagement

Dialogue and personal development underpin this framework, commencing with talk circles, moving into wisdom circles and evolving to action circles (Talk – Learn – Grow – Lead). We believe that the complexity and diversity of our current world requires a bottom up approach and we utilize the Appreciative Inquiry Methodology with great success.

Our Community Engagement Model can be represented schematically, incorporating dialogue and skills sharing that leads to both individual and community growth.

The cyclic model is implemented in 4 consecutive stages and then repeats itself as often as is needed:

PHASE ACTION TEAM SKILLS
ENTRY Partnering
Networking
Championing
Advocacy/Profiling
Champs/Animators
High Profile Champs
Coordinator
M&E Official
Entry skills
Mapping skills
LifeLine Profiling
Champ TR 1 & 2
DIALOGUE Public Dialogue
Talk Circles
Convener
Coordinator
Process Guides
Process Scribes
Appreciative Inquiry Skills
Process Scribing
Overall Process guide
Talk Circle guides
EMPOWERMENT (MOBILIZATION) As per topics developed from TC Partners
Community Leaders
Journey Leaders
New Champions
As per topic need
Growth facilitation
Champ TR 1 & 2
ACTION TEAMS (MOBILIZATION) To initiate and sustain planned actions Community Members As per talk circle plan

In South Africa, in addition to this core focus, we also offer the following services:

National Counselling Line (0861-322-322)
In addition to the telephone counselling offered by a number of centres around the country, the national counselling line receives an average of 200 calls a day, allowing callers to discuss a range of challenges from trauma and suicide to relationship issues.

National AIDS Helpline (0800-012-322)
This national, toll-free, 24-hour helpline is run in partnership with the Department of Health. It is manned by trained lay-counsellors and receives an average of 3000 calls per day.
www.aidshelpline.org.za

Stop Gender Violence Helpline (0800-150-150)
This is the only national toll-free helpline for survivors, witnesses and perpetrators of gender-based violence in South Africa. It provides an anonymous and confidential platform for people who need to talk about domestic violence and other forms of abuse.
Click here for more details
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